EZ Cruise Connection :: FAQ (Frequently Asked Questions)

FAQ (Frequently Asked Questions)

 
Do I need a ticket to board the bus?
What time will we be re-boarding the bus for our trip home from the ship?
Are the prices quoted based upon roundtrip service?
How many pieces of luggage am I permitted to bring?
Will I be able to leave my car at the pickup location?
Approximately how many stops will we be making en route to my destination?
Will I be making a breakstop en route to my destination?
May I bring something to eat and/or drink onboard the coach?
Do you allow smoking onboard the coach?
Does each motor coach have a restroom onboard?
How far in advance must I be at my stop? Will the driver wait for me if I'm late?
How can I make sure that I am listed on the Cruise Connection manifest for pickup?
Who do I call if my bus does not arrive on time at my pickup location?

What type of vehicle will I be traveling in? Does it have a restroom?


 
Q) Do I need a ticket to board the bus?
A) No. E Z Cruise Connection operates a ticket less travel system. Each passenger is manifested and checked in by the driver from every stop location. You do not need a ticket to board.

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Q) What time will we be re-boarding the bus for our trip home from the ship?
A) It is important that our passengers understand that the cruise lines give top disembarkation priority to airline travelers; there is no need to rush off of the cruise ship. It is much more comfortable to wait onboard the ship than outside. Our normal pickup times in the ports is between 10:15 AM and 11 AM and may vary depending upon the cruise ship volume in port.

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Q) Are the prices quoted based upon roundtrip service?
A) Yes. All transfers are roundtrip. One way service is available at the round trip rate.

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Q) How many pieces of luggage am I permitted to bring?
A) We request that passengers limit their luggage to one suitcase plus one carry-on per person.

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Q) Will I be able to leave my car at the pickup location?
A) Sorry, but the answer is no. The best way to get to the pickup point is by Taxi or have a friend or family member drop you off.

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Q) Approximately how many stops will we be making en route to my destination?
A) Unfortunately, there isn't a way of determining exactly how many stops you will make. However, your arrival to the port is generally consistent. Please use the Contact Us section to inquire about your arrival time into a particular port.

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Q) Will I be making a breakstop en route to my destination?
A) Not all passengers will be making a break stop for breakfast prior to arrival at the cruise ship. As a general rule of thumb, passengers traveling distance is greater than 3 hours will normally make a 30 minute breakstop.

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Q) May I bring something to eat and/or drink onboard the coach?
A) We do not allow food nor drink onboard any of our coaches. Passengers attempting to board with coolers and/or alcohol will be required to leave it behind.

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Q) Do you allow smoking onboard the coach?
A) No. Not under any circumstances.

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Q) Does each motor coach have a restroom onboard?
A) Yes and it is accessible at the rear of all motorcoaches.

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Q) How far in advance must I be at my stop? Will the driver wait for me if I'm late?
A) We require passengers to be at their pickup location 30 minutes in advance. The motorcoach cannot wait for stragglers and will leave at its scheduled departure time, so it is best to be on time.

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Q) How can I make sure that I am listed on the Cruise Connection manifest for pickup?
A) Contact your Local Travel Agency that you booked your Cruise through.

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Q) Who do I call if my bus does not arrive on time at my pickup location?
A) Your Local Travel Agency will be able to contact us.

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Q) What type of vehicle will I be traveling in? Does it have a restroom?
A) Most of our guests enjoy transportation in full-size, late model, European motor coaches. Because EZ Cruise Connection is a per passenger based system, we occasionally will operate equipment that is smaller when volume is low. Some equipment does not come equipped with a restroom. However, most of our routes operate with a 30 minutes breakstop when traveling more than 3 hours.

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